Uncommon Service
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
GenresCustomer relationsCustomer servicesService industriesManagement
247 pages
English edition · First published 2012 by Harvard Business Review Press · ISBN 9781422133316
Be the first to rate this book
Keep track of what you read
Book Nook is a free reading tracker with a 3D bookshelf, a reading timer, challenges with friends and a Reading Wrapped at the end of the year. Add Uncommon Service to your shelf in one tap.