Effective Outsourcing Practice and Procedures

"No matter what type of outsourcing procedure you're involved in, this handy book is a one-stop shop for practical help. Effective Outsourcing gives the reader all the information needed to outsource successfully, even with limited financial, technical and legal resources. Particular emphasis is placed on negotiating principles and practical management of the outsourcing process. Precedents are featured for a number of types of outsourcing and include useful schedule templates for IT, catering, business process outsourcing (BPO) and warehousing/logistics. Laid out in an easy-to-follow format, this practical title ensures that relevant information is quickly and easily accessible. This title also includes: all relevant processes and issues in just one volume; illustrative case studies; unique precedents and schedule templates; bullet lists; practical management of the outsourcing process."