Business Process Mapping: A Simple Guide to Process Improvement

This is the short, easy guide to creating high-quality process maps to effectively improve every day processes. No jargon or technical knowledge needed! If you do not have time to take an expensive class or learn dozens of symbols, this book is for you. In it, you will learn: • The definition of a process map • Why you should create one • Simple symbols to get you started • Basic guidelines to run a mapping session, including which tools you need • How to identify potential issues and process improvements • Expert tips from an experienced process improvement specialist The book includes two example process maps and two exercises so you can start practicing right away.